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Browse our collection, click on a product you love, choose your size/variant if applicable, and click "Add to Bag". When you're ready, head to your bag and click "Proceed to Checkout". Follow the steps to enter your details and pay securely.
We process orders quickly! Please contact us within 1 hour of placing your order at [email protected] or via WhatsApp. After that window, we may not be able to make changes.
You can browse freely without an account. However, creating an account lets you track orders, save your wishlist, and enjoy a faster checkout experience.
Absolutely. We use industry-standard SSL encryption and never share your personal data with third parties. Your information is used solely to process your order and improve your experience.
Standard shipping is ₹49.00. Express shipping is ₹149.00. Orders above ₹999.00 qualify for FREE shipping automatically!
Standard shipping takes 5–7 business days. Express shipping takes 2–3 business days. Orders are processed Monday–Friday. Weekend orders are processed the next business day.
Currently we ship within India. We are working on expanding to international destinations — stay tuned by joining our newsletter!
You'll receive an email confirmation once your order is dispatched, including a tracking number. You can also use our Track My Order page to check status anytime.
We offer a 7-day hassle-free return policy from the date of delivery. Items must be unworn, undamaged, and in their original packaging with all tags attached.
Email us at [email protected] with your order number and reason for return. Our team will guide you through the process within 24 hours.
Once we receive and inspect the returned item, refunds are processed within 5–7 business days. The amount will be credited back to your original payment method.
Yes! Contact us within 7 days of delivery to arrange an exchange. Subject to stock availability, we'll ship out the new item once we receive the original.
Our collection features gold-plated brass, 925 sterling silver, surgical-grade stainless steel, and semi-precious stones. Each product listing specifies the exact material.
High-quality plating means our pieces resist tarnishing longer than typical fashion jewellery. With proper care (avoiding water, perfume, and chemicals), your pieces can last years.
Store each piece separately in its Aylin box or a soft pouch. Keep away from moisture, perfume, lotion, and direct sunlight. Gently clean with a soft dry cloth. Remove before bathing, swimming, or exercising.
Yes! Each ring and bracelet product page has a "📏 Size Guide" link with a full sizing chart. You can also measure your finger or wrist with a strip of paper and compare to the chart.
We accept all major credit & debit cards (Visa, Mastercard), UPI, net banking, and popular wallets. All payments are processed through secure, encrypted gateways.
Yes! Subscribe to our newsletter to receive exclusive discount codes and early access to sales. You can enter your code at checkout in the "Coupon" field.
We are building an Aylin Circle rewards programme! Subscribe to our newsletter to be the first to know when it launches.
Every Aylin order arrives in our signature gift box — no extra charge! It's already perfect as a gift.
You can reach us at [email protected], via WhatsApp (link in footer), or through our Contact Us page. We respond within 24 hours on business days.
We are committed to responsible sourcing. All our suppliers are vetted for fair labour practices and we continuously work to improve our sustainability practices.
Subscribe to our newsletter at the bottom of any page, or follow us on Instagram and Pinterest for daily inspiration and first looks at new pieces.